RETURNS & REFUND POLICY
What is your Return Policy?
If you are completely not satisfied with your purchase (damage during shipment or wrong item/type/shade/etc) you can send it back to us.
- Returns must be made within 7 days from date of purchase.
- Item bought during promotional events are not eligible for returns or exchange.
DO I GET BACK THE FULL REFUND FOR RETURNED ITEM(S)?
Yes, absolutely! You can choose for a full refund back to your account or exchange to a same/higher price item(s). We want you to be completely happy.
who will bear the postage charges?
We will fully cover the postage fee shipped back. Please allow 3 working days for this process to be completed.
How can I return my purchase?
Kindly contact +60124777228 with pictures of your product’s problems & condition of the said product. We will assist you as soon as possible. Please allow 5 working days for your inquiry to be processed.
How long will it take?
Please allow a minimum of 3 working days from the date we receive your return package to you.